PRIVACY POLICY

 

Last updated: 30 September 2026

This Privacy Policy explains how the personal data of visitors and customers of manuelaluchtmeijer.com is collected, used and protected.

1. Data Controller

The data controller responsible for the processing of personal data is:

Manuela Luchtmeijer
Artist-Author – Sole Proprietor
82 rue Marcadet
75018 Paris – France

E-mail : manuela.luchtmeijer@gmail.com
SIREN : 489 837 302

2. Personal Data Collected

Depending on how the website is used, certain personal data may be collected, including:

  • first and last name;
  • email address;
  • telephone number, when provided;
  • billing and delivery addresses;
  • information relating to orders and purchases;
  • information voluntarily provided when contacting us;
  • technical data necessary for the operation and security of the website.

Banking information required for payment is processed directly by the payment service providers used by the online shop. Manuela Luchtmeijer does not have access to customers’ confidential banking information.

3. Use of Personal Data

Personal data collected may be used to:

  • process and manage orders;
  • handle payment, preparation, dispatch and tracking of orders;
  • communicate with customers regarding their orders;
  • respond to enquiries submitted through the website or by email;
  • ensure the operation and security of the website;
  • comply with applicable legal, accounting and tax obligations.

Personal data is not sold to third parties.

4. Legal Basis for Processing

Depending on the circumstances, the processing of personal data is based in particular on:

  • the performance of a contract, particularly for the processing and delivery of orders;
  • compliance with a legal obligation, particularly in relation to accounting and taxation;
  • the legitimate interests of the data controller in ensuring the operation, security and management of the website;
  • the user’s consent where required.

5. Recipients of Personal Data

Personal data is accessible only to the extent necessary for the relevant processing.

Certain information may be shared with service providers necessary for the operation of the website and online shop, including:

  • the website hosting provider;
  • technical service providers involved in the operation of the website and WooCommerce;
  • payment service providers;
  • carriers and delivery services;
  • accounting or administrative service providers where necessary.

These service providers have access only to the information necessary to perform their services.

6. Data Retention

Personal data is retained only for as long as necessary for the purposes for which it was collected and to comply with applicable legal, accounting and tax obligations.

Data relating to orders and invoices may in particular be retained for the periods required by applicable law.

Data provided as part of a simple contact request is retained for as long as necessary to process and follow up the request.

7. Cookies

The website may use cookies and other similar technologies necessary for its operation, particularly for managing the shopping cart, orders, security and browsing preferences.

Where required by law, cookies that are not strictly necessary are only placed after the user has given consent.

Users may modify or withdraw their consent regarding cookies using the options provided on the website and through their browser settings.

8. Third-Party Services and Content

Certain website features may use services provided by third parties, particularly for payment, delivery, displaying content or certain technical functions.

These services may process certain data in accordance with their own privacy policies and applicable regulations.

9. Security

Reasonable measures are implemented to protect personal data against loss, unauthorised access, disclosure, alteration or destruction.

However, as no transmission or storage of data over the Internet can be guaranteed to be completely secure, absolute security cannot be guaranteed.

10. Users’ Rights

In accordance with applicable personal data protection regulations, in particular the General Data Protection Regulation (GDPR), users have, depending on their circumstances, rights of access, rectification, erasure, restriction of processing, objection and data portability.

They may also withdraw their consent at any time where processing is based on consent.

To exercise these rights or ask a question concerning their personal data, users may contact:

Manuela Luchtmeijer
E-mail : manuela.luchtmeijer@gmail.com

Proof of identity may be requested where necessary to verify the identity of the person making the request.

11. Complaints to the CNIL

If, after contacting the data controller, a user considers that their rights concerning their personal data have not been respected, they may lodge a complaint with the French Data Protection Authority (Commission nationale de l’informatique et des libertés – CNIL).

12. Changes to this Privacy Policy

This Privacy Policy may be amended, in particular to reflect changes to the website, the services offered or applicable regulations.

The applicable version is the version published on the website on the date it is consulted.